Citizens Advice have carried out a year long investigation, analysing 18,000 car insurance costs reported by people who come to […]
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I’ve been a bit anxious about going out into shops so I shopped online, but am worried about delivery problems. What should I do if my parcel has gone missing?
Posted: 06th January 2022
When you’re online shopping, it’s not always clear who to contact if things go wrong. As a customer, your contract […]
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Shop safely this festive season
Posted: 26th November 2021
Black Friday, Christmas shopping and the post-Christmas sales — it’s definitely shopping season! Whether you’re shopping for that must-have gift, […]
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Trustees
Posted: 05th November 2021
We would welcome interest from people from across the West Suffolk region who might be interested in joining our Trustee […]
Read MoreCurrent Job Vacancies
Posted: 13th October 2021
Supported Advice Project Officer We have a vacancy in our Supported Advice Team for a Project Officer. The Supported Advice […]
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Annual review
Posted: 27th October 2021
To see what we were up to in 20/21 have a look at our annual review
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Suffolk Action Week
Posted: 04th October 2021
We are taking part in Suffolk Action Week which will be 3 years old in 2021! This year Community Action […]
Read MoreI’m a single parent and lost my job during the pandemic. My local Citizens Advice helped me apply for Universal Credit which has been really helpful to cover some of the income I’ve lost. But I’m very worried about the upcoming £20-a-week cut to Universal Credit – I don’t know how I’ll be able to pay for the school uniforms and shoes, especially as they grow so fast! Is there any other support out there to help plug the gap?
Posted: 20th September 2021
If you’re on a low income or employed, you might be able to get help with some of the costs […]
Read More30th August
Posted: 30th August 2021
We will not be taking phone calls on bank holiday Monday (30th August). Please use our contact form if you […]
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I’ve heard that Universal Credit is going to be cut from September. I struggle to get by as it is and I’m really worried that if I lose £20 a week, I’ll get into serious debt. I’m already behind on some of my bills. What can I do to avoid things getting worse?
Posted: 11th August 2021
You’re certainly not alone in this, and there is support available. Firstly, depending on your situation, you could ask to […]
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