0300 330 1151

Welcome to Citizens Advice West Suffolk

Need Advice?

From Thursday 19th March 2020 we are no longer open for face to face advice at any of our offices. We are sorry to have had to take this decision to reduce any risk to our clients, volunteers and staff, particularly those who are vulnerable due to health conditions or age

If you need advice, please contact:

Suffolk Adviceline:  0300 330 1151    Monday to Friday 9.30am to 3.30pm

Universal Credit Help to Claim:  0800 144 8 444  Freephone – Monday to Friday 8am to 6pm

To contact us by email use the contact form here

This is a temporary closure, and we will resume our normal advice service as soon as we are able to do so, following government and NHS guidelines

Citizens Advice West Suffolk help thousands of people every year by giving free independent, confidential and impartial advice and support across a wide range of issues, Legal, Debt, Housing, BenefitsEmployer, Family  and  ConsumerWe improve the policies and practices that affect people’s lives.

We provide free, advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

Latest news

DWP : Coronavirus Text Message Scam Alert
DWP : Coronavirus Text Message Scam Alert

DWP takes security very seriously but you need to be alert. Organised fraudsters will pretend to be Government Departments often […]

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From Thursday 19th March 2020 we are no longer open for face to face advice at any of our offices
From Thursday 19th March 2020 we are no longer open for face to face advice at any of our offices

We are sorry to have had to take this decision to reduce any risk to our clients, volunteers and staff, […]

Read article
The Adviser
The Adviser

Click here to read our latest issue to find out what has been happening. See here if you would like […]

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