From Thursday 19th March 2020 we are no longer open for face to face advice at any of our offices. We are sorry to have had to take this decision to reduce any risk to our clients, volunteers and staff, particularly those who are vulnerable due to health conditions or age
If you need advice, please contact:
Suffolk Adviceline: 0300 330 1151 Monday to Friday 9.30am to 3.30pm
Universal Credit Help to Claim: 0800 144 8 444 Freephone – Monday to Friday 8am to 6pm
To contact us by email use the contact form here
This is a temporary closure, and we will resume our normal advice service as soon as we are able to do so, following government and NHS guidelines
Citizens Advice West Suffolk help thousands of people every year by giving free independent, confidential and impartial advice and support across a wide range of issues, Legal, Debt, Housing, Benefits, Employer, Family and Consumer. We improve the policies and practices that affect people’s lives.
We provide free, advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.