0808 278 7868

Citizens Advice West Suffolk

Need advice

We are currently not open for face to face advice at any of our offices due to Covid-19. 

For general queries please contact

Suffolk Adviceline:  0808 278 7868   

Monday to Friday 9.30am to 3.30pm

For help to claim Universal Credit:  0800 144 8 444 

Monday to Friday 8am to 6pm

To contact us by email use the contact form here

Latest news

I’m a single parent and lost my job during the pandemic. My local Citizens Advice helped me apply for Universal Credit which has been really helpful to cover some of the income I’ve lost. But I’m very worried about the upcoming £20-a-week cut to Universal Credit – I don’t know how I’ll be able to pay for the school uniforms and shoes, especially as they grow so fast! Is there any other support out there to help plug the gap?
I’m a single parent and lost my job during the pandemic. My local Citizens Advice helped me apply for Universal Credit which has been really helpful to cover some of the income I’ve lost. But I’m very worried about the upcoming £20-a-week cut to Universal Credit – I don’t know how I’ll be able to pay for the school uniforms and shoes, especially as they grow so fast! Is there any other support out there to help plug the gap?

If you’re on a low income or employed, you might be able to get help with some of the costs […]

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30th August
30th August

We will not be taking phone calls on bank holiday Monday (30th August). Please use our contact form if you […]

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I’ve heard that Universal Credit is going to be cut from September. I struggle to get by as it is and I’m really worried that if I lose £20 a week, I’ll get into serious debt. I’m already behind on some of my bills. What can I do to avoid things getting worse?
I’ve heard that Universal Credit is going to be cut from September. I struggle to get by as it is and I’m really worried that if I lose £20 a week, I’ll get into serious debt. I’m already behind on some of my bills. What can I do to avoid things getting worse?

You’re certainly not alone in this, and there is support available. Firstly, depending on your situation, you could ask to […]

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We provide free advice on:


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Money Advice

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Benefits & Tax Credits

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Employment Advice

Discrimination

Discrimination

Registered charity number: 1144118     •     Company number: 7645392
Authorised and regulated by the Financial Conduct Authority: FRN: 617759

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