Latest news


I’m a single parent and lost my job during the pandemic. My local Citizens Advice helped me apply for Universal Credit which has been really helpful to cover some of the income I’ve lost. But I’m very worried about the upcoming £20-a-week cut to Universal Credit – I don’t know how I’ll be able to pay for the school uniforms and shoes, especially as they grow so fast! Is there any other support out there to help plug the gap?

Posted: 20th September 2021

If you’re on a low income or employed, you might be able to get help with some of the costs […]

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30th August

Posted: 30th August 2021

We will not be taking phone calls on bank holiday Monday (30th August). Please use our contact form if you […]

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I’ve heard that Universal Credit is going to be cut from September. I struggle to get by as it is and I’m really worried that if I lose £20 a week, I’ll get into serious debt. I’m already behind on some of my bills. What can I do to avoid things getting worse?

Posted: 11th August 2021

You’re certainly not alone in this, and there is support available. Firstly, depending on your situation, you could ask to […]

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Supporting Wellbeing in Suffolk

Posted: 21st July 2021

The Equity in Mind Fund, launched in partnership with @SNEE_ICS, recently awarded £300,000 to 6 Suffolk charities. We are very […]

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Job Vacancy – Community and Partnership Officer

Posted: 09th July 2021

We are looking for someone to work part-time as part of our Supported Advice Project helping to establish formal relationships […]

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I have tickets to an event in mid-July, but given the delayed relaxation of the social distancing rules, I don’t think it can go ahead. The organiser hasn’t contacted me yet. What can I do?

Posted: 01st July 2021

Ticket holders who change their mind about going to see an event that is still taking place, have no legal […]

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Scams Awareness

Posted: 16th June 2021

What is a scam? A scam is a scheme to try to steal money, personal information or data from a […]

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College and Citizens Advice programme ‘has been a life changer’

Posted: 03rd June 2021

Suffolk woman determined to help others after Covid forced career change A Suffolk resident whose business had to close down […]

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Working with West Suffolk College to provide training for advisers.

Posted: 14th May 2021

The Community Challenge is a scheme for Norfolk and Suffolk led by the New Anglia Local Enterprise Partnership (LEP) in […]

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How have we helped during the pandemic?

Posted: 30th April 2021

Citizens Advice West Suffolk (CAWS) has helped more than 6,900 people during the past year of the pandemic.  Varying numbers of staff […]

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