Office opening during the festive period

Posted: 22nd December 2025

The Offices in Bury St Edmunds, Brandon, Haverhill, Mildenhall and Newmarket will be closed from 12pm on the 24th of December until Friday morning 2nd January 2026.

Reception in Bury St Edmunds will be open on Tuesday 23rd December 10am – 12 noon

Reception in Haverhill and Newmarket will be open on Friday 2nd January 10am – 12 noon

Emergency numbers:

Samaritans (24/7)  – 116 123

The National Domestic Abuse Helpline (24/7) – 0808 2000 247

Power cut (24/7) – 105

Switchboard (10am – 10pm) 0800 0119 100

National Gambling Helpline (24/7) – 0808 8020 133

Silverline (24/7) – 0800 4 70 80 90

For Urgent Mental Health Support call NHS 111 and selection option Mental Health

Local Mental Health Support: Steam Cafe Bury St Edmunds will be closed on Christmas day. Bury St Edmunds – Steam House Cafe

Location: The Malthouse, 8 Elseys Yard, Risbygate Street, Bury St Edmunds IP33 3AA

Emergency Food parcels:

West Suffolk Vineyard Church Compassion | West Suffolk Vineyard Church

Gatehouse: Gatehouse – Caring In East Anglia

Trussel UK food banks offer at least 3 days of food and essentials Find a food bank | Trussell