Advice Services Manager vacancy

Posted: 22nd December 2020

We are looking for an experienced Advice Services Manager or Advice Session Supervisor to take on this exciting but challenging role. During the pandemic we have adapted our service delivery model to be predominately home working with very limited face to face advice. This role will be key to how the organisation drives the strategy forward in the next phase of our development, as we look to increasing the ways in which to access our service across our five sites.

Closing date: 5 pm Thursday 15 April 2021

Interviews: Week commencing 3 May 2021

Start date: Approximately Monday 7 June 2021

Applications will only be accepted via email to the Chief Officer, Carol Eagles: carol.eagles@swcab.org.uk

Terms and conditions

Hours: 37 a week

Salary: Between £28,561 and £30,861 per annum

Employment Status: Permanent, after completion of a minimum six month probation period.

Base: At the Bury St Edmunds office but with travel expected to the other four offices.

Pension: 3% employer and 5% employee contribution into a workplace pension scheme with NEST.

Contractual Sick Pay: 4 weeks full pay and 4 weeks half pay on a rolling 12 month basis, after completion of the probation period

Annual Leave: 5.6 weeks to include bank holidays

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.