Have you thought about volunteering for Citizens Advice?

Posted: 19th April 2021

Throughout the coronavirus crisis, Citizens Advice West Suffolk has continued to provide advice, support, and information to anyone who needs it within our local communities. We continue to actively seek new volunteers to join us and help deliver our services.

If you have found yourself feeling isolated recently, as many people have, volunteering could be particularly beneficial. It can provide structure to your week, give you a sense of purpose, and provide an opportunity to connect and interact with others.

If you have been out of work, volunteering could help increase your confidence and improve your self-esteem. No matter what kind of work you normally do, being a Citizens Advice volunteer can give you great transferable skills that you can use in any job. These include communication skills, problem solving, and teamwork.

The sense of satisfaction and accomplishment you get from helping others can be extremely fulfilling and can be a great boost to your mental health and wellbeing.

Although face-to-face advice has been temporarily paused, we continue to provide support via telephone and email. Once we are able to offer face-to-face appointments again, these will run alongside an expanded telephone and email service.

Providing a variety of ways for people to access our services ensures we are able to support and advise as many people as possible in a way that best suits them and their daily lives.

We are always looking for new volunteers to join us and we would love our volunteers and advisers to reflect the diversity of our communities.

We welcome volunteers from all backgrounds, including Black Asian Minority Ethnic (BAME) volunteers, disabled volunteers, volunteers with physical and mental health conditions, LGBT+ and non-binary volunteers. 

You do not need any particular qualifications or experience for the majority of our roles. We provide extensive training and support throughout your time with us.

Volunteering could be a great way of regaining your confidence and reconnecting with your community.

You can find out more about the different roles available in the Join Us section or get in touch at: training@swcab.org.uk