Complaints

We welcome the opportunity to put things right and improve the service.

We promise to deal with every complaint quickly, professionally and confidentially. If you have a complaint please pick up a leaflet from

Or write to the Chief Executive Officer at:

Citizens Advice West Suffolk
The Risbygate Centre
90 Risbygate Street
Bury St Edmunds
IP33 3AA

You can also email the CEO on advice@swcab.org.uk  

 

To find out more about how the service handles complaints please follow this link

https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/make-a-complaint-about-us/