Pension Wise

We’re one of the local Citizens Advice offices that offer the government’s face to face Pension Wise service. Launched in April 2015, Pension Wise provides free pension guidance across the UK.

We host regular Pension Wise appointments in our Bury St Edmunds office for people aged 50 and over with a defined contribution pension. This means people across West Suffolk have access to free, impartial pension guidance and are given help to plan for the future.

An independent evaluation into the service by Ipsos Mori showed 94% customers were satisfied with their appointment, and 93% felt informed of their pension options afterwards.