Clearical and Research

Clerical and Research volunteers

Clerical volunteers ensure that the Citizens Advice systems run smoothly. Good support is essential for the running of any organisation, and Citizens Advice is no different. There are many different clerical roles and we can match your skills and time available to the bureau’s needs.  Tasks may include:

  • Using Office applications to maintain spreadsheets, draft documents and send e-mails
  • Responding to correspondence and scanning documents
  • Loading up client information onto our database
  • Assisting with research and campaigns
  • Maintaining and developing administrative systems
  • Stock control of leaflets and materials and updating information
  • Taking notes and minutes at meetings

If you’re interested in this position please contact our training manager