Aims and ethos
We aim to provide the advice people need for the problems they face and improve the policies and practices that effect people’s lives.
Suffolk West Citizens Advice is an independently funded charity and with funding from local authorities and project funding to offer advice in Bury St Edmunds, Haverhill, Brandon, and Mildenhall and surrounding smaller areas.
Impact of what we do
Citizens Advice West Suffolk is a voluntary organisation with 80% of the team being volunteers giving their time to support the community. The team is strategically directed by the District Manager with support from the Trustee Board drawn from many disciplines. During 2016/17 our volunteers helped 5,789 people and dealt with 14,586 issues providing free impartial advice at an economic value of £557,858 Without them we could not offer the service we do to the local community.
Our advice service benefits individuals and the local economy.
Citizens Advice Suffolk West is an Equal Opportunity Employer. Citizens Advice Service is independent and provides free, confidential and impartial advice to everybody regardless of race, sex, disability, sexuality or nationality.